AHCCCS and each AHCCCS behavioral health plan has an OIFA (Office of Individual and Family Affairs) office. It is their mission is to make sure that your voice is heard by AHCCCS and the health plan’s leadership. If you are having trouble navigating the behavioral health system or feel your rights have been violated — contact them. They are there to help (even if you do not have AHCCCS coverage) and they want to hear from you.