Banner University Family Care Office of Individual and Family Affairs (OIFA)
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OIFA extends supports to individuals and their families as they navigate the health care system. We offer support and guidance wherever and whenever it is needed.

Be Your Own Advocate:

Voice: You are your best advocate. Speak up to ensure that you receive the medical and behavioral health services that you need. You are a vital part of a service delivery team and an equal partner in the planning and delivery of services.

Choice: You have the right to request covered services and choose where to receive these services within your network.

Be Involved: You have a right to be actively involved in the service planning process. The plan focuses on you and your needs. You can ask your OIFA Team about your covered service options.

Need further advocacy support and guidance?

Connect with a B – UFC/ACC Member Advocate By Email:

Banner Banner University Family Care AHCCCS covers Cochise, Gila, Graham, Greenlee, La Paz, Maricopa, Pima, Santa Cruz and Yuma counties.